📝 Registration Deep Dive
Everything about meeting and webinar registration - open vs required, auto vs manual, custom questions, and more.
🔄 Registration Decision Tree
📊 Registration Comparison: Meeting vs Webinar
| Feature | Meeting Registration | Webinar Registration |
|---|---|---|
| Available On | Pro, Business, Enterprise | Webinar Add-on |
| Max Registrants | 4,999 per occurrence | Based on license |
| Custom Questions | ✅ Yes | ✅ Yes |
| Branding | ✅ Banner + Logo | ✅ Full branding |
| Tracking Pixel | ❌ No | ✅ Yes |
| PayPal Integration | ❌ No | ✅ Yes |
| Email Reminders | ❌ No | ✅ Yes |
| Source Tracking URLs | ❌ No | ✅ Yes |
| Practice Session | ❌ No | ✅ Yes |
🔄 Automatic vs Manual Approval
When to Use Each
| Use Case | Recommended |
|---|---|
| Public webinar, anyone welcome | 🤖 Automatic |
| Internal company meeting | 🤖 Automatic |
| Exclusive event, limited seats | ✋ Manual |
| VIP event, screen attendees | ✋ Manual |
| Paid event | ✋ Manual |
| Partner/customer only | ✋ Manual + Domain Auth |
📋 Registration Form Fields
Default Fields
Custom Question Types
Never Ask
NEVER collect:
- Credit card numbers
- Social security numbers
- Passwords
- Other sensitive PII
Zoom prohibits soliciting confidential personal information in registration questions.
📧 Registration Emails
Email Flow
Email Settings (Webinar)
| Setting | Description |
|---|---|
| Email Language | Set language or match recipient's |
| Email Contact | Custom contact info for questions |
| Confirmation Email | Customize subject and body |
| Reminder Emails | Enable/disable, set timing |
🔗 How Registration Links Work
Link Security
Important
Join links are NOT displayed on the confirmation webpage by default. They are only sent via email.
Why? To prevent attackers from registering with fake emails and getting access.
Admins can enable "Show join info on confirmation page" but this reduces security.
Unique Links Per Registrant
| Aspect | Details |
|---|---|
| Each registrant | Gets unique join link |
| Link tied to | Registration email |
| If shared | Host can track who actually joined |
| Re-use | Same link works for all occurrences (if applicable) |
🔁 Recurring Event Registration
Meeting Registration Options
| Option | Best For |
|---|---|
| Register once, attend any | Open series, come when you want |
| Register each occurrence | Limited capacity per session |
| Register once, choose dates | Flexibility with tracking |
📊 Webinar-Only Registration Features
Tracking Pixel
Source Tracking URLs
Create multiple registration URLs to track where registrants come from:
https://zoom.us/webinar/register/123?source=facebook
https://zoom.us/webinar/register/123?source=linkedin
https://zoom.us/webinar/register/123?source=email-campaignPayPal Integration
| Setting | Description |
|---|---|
| Charge Registration Fee | Enable payment requirement |
| Fee Amount | Set price per registration |
| PayPal Email | Where payment is received |
| Registrant Limit | How many paid spots |
📥 Bulk Import Registrants (CSV)
CSV Format
csv
email,first_name,last_name,custom_question_1,custom_question_2
john@email.com,John,Doe,Answer 1,Answer 2
jane@email.com,Jane,Smith,Answer 1,Answer 2TIP
CSV imports are always auto-approved, regardless of your approval setting.
⚠️ Important Limitations
| Limitation | Details |
|---|---|
| Max registrants | 4,999 per meeting occurrence |
| Registration required | Meeting ID must be auto-generated |
| PMI | Cannot use with registration |
| No Fixed Time | Cannot use with registration |
| Field changes | Changing required fields invalidates existing registrations |
| Delete registrants | Cannot delete, only approve/deny |
| Recurring webinar | Editing removes registration data |